Privacy Policy

Mulaaa Privacy Policy (“Privacy Policy”)

By agreeing to use this Service, you unequivocally and explicitly signify your consent to be bound by any and all agreements, terms and conditions, and contracts in your transactions with Mulaaa by clicking on the “Agree and Accept” or similar buttons while you are logged in at the Platform using your Login Information. You unequivocally and explicitly signify your agreement that these agreements, terms and conditions, and contracts are binding upon you in the same manner as if you physically affixed your signature thereon.

1. PERSONAL DATA

   1. “Personal Data” refers to any personally identifiable information which you and/or your Employer have provided to us in connection with the use of our services, including but not limited to your Name as per Identity Card, Employee ID, Employment Start Date, NRIC/Passport No., H/P No., Email, Payroll salary information, Payroll bank account details, Attendance data and such other related information from your employer for the purpose of providing the Services to you.
   2. Non-personally identifiable information which is collected automatically when you interact with our site through the use of the app or other automated processes that the site uses.

2. COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA

   1. We may collect log data, such as network and connection information (including Internet Service Provider (ISP) and Internet Protocol (IP) addresses), device and browser identifiers and information (including device, application, or browser type, version, plug-in type and version, operating system, user agent, language and time zone settings, and other technical information), advertising identifiers, cookie identifiers and information, and similar data.
   2. We may collect usage metrics (including usage rates, occurrences of technical errors, diagnostic reports, settings preferences, backup information), content interactions (including searches, views, downloads, and prints), and user journey history (including clickstreams and page navigation, URLs, timestamps, content viewed or searched for, page response times, page interaction, and similar data.
   3. We generally do not collect your personal data unless:-
      1. it is provided to us voluntarily by you directly or via a third party including but not limited to your Employer who has been duly authorised by you to disclose your personal data to us (your “Authorised Representative”) after (i) you (or your Authorised Representative) have been notified of the purposes for which the data is collected, and (ii) you (or your Authorised Representative) have provided written consent to the collection and usage of your personal data for those purposes; or
      2. collection and use of personal data without consent is permitted or required by the Personal Data Protection Act or other laws. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorised by law).
   4. You agree that we may use your Personal Data a) to comply with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority; b) to perform obligations in the course of or in connection with our provision of the services requested by you; c) to process your payment and credit transactions; d) to monitor, track and analyse user activity and demographic data, including but not limited to trends and usage of our services; and e) any other incidental business purposes related to or in connection with the above.
   5. We may disclose your Personal Data:
      1. where such disclosure is required for performing obligations in the course of  or in connection with our provision of the services provided to you at your request; or
      2. to third party service providers, agents and other organisations we have engaged to perform any of the functions mentioned hereinabove for us.
   6. The Purposes listed in the above clauses may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under any contract with you).

3. PROTECTION OF PERSONAL DATA

   1. To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as up-to-date antivirus protection, encryption and the use of privacy filters to secure all storage and transmission of personal data by us, and disclosing personal data both internally and to our authorised third party service providers and agents only on a need-to-know basis.
   2. You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.
   3. You are to take full responsibility to protect your personal and account information at your end that is within your control and custody, to your best ability. You are expected to use secure connections when using our platforms and we shall not be held liable for any loss or issues faced due to an insecure connection. You are also expected to take full responsibility over your login details and, thus, agree to regularly change your password to ensure security.

4. ACCURACY OF PERSONAL DATA

   1. We take all reasonable measures to ensure that your Personal Data is accurate, complete and up-to date. We generally rely on personal data provided by you or your Employer.
   2. In order to ensure that your personal data is current, complete and accurate, please update us if there is any inconsistency noticed in your data when you access the Service by emailing us immediately at office@mulaaa.com regarding such inconsistency and furnishing us with a correction request to correct or update any of your personal data which we hold about you.
   3. We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the Personal Data Protection Act 2010).

5. TRANSFERS OF PERSONAL DATA OUTSIDE OF MALAYSIA

   • Generally, we do not transfer your personal data to countries outside of Malaysia. However, if we do so, we will obtain your consent for the transfer to be made and we will take steps to ensure that your personal data continues to receive a standard of protection as provided under the Personal Data Protection Act 2010.

6. EFFECT OF NOTICE AND CHANGES TO NOTICE

   1. This Notice applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us.
   2. We may update this Policy from time to time to ensure that it is consistent with our future developments and/ or any changes in legal or regulatory requirements. Should any revisions be made to this Policy, updates will be published on our site https://mulaaa.com. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.